1. Agreement to Terms
These Terms & Conditions ("Terms") form a binding agreement between you ("Client") and DigiPulse Labs LLC ("Company", "we", "us"). By accessing digipulselabsllc.com or purchasing any of our services, you agree to these Terms, our Privacy Policy and our Refund Policy. If you do not agree, please do not use our Website or services.
2. Our Services
We provide the following digital services:
- Web Development
- Graphics Designing
- Application Development
- eBook Writing Services (ghostwriting, editing, formatting and cover design)
- eBook Marketing (publishing assistance, advertising and promotion)
The exact scope, deliverables, timeline and price of each project are set out in the package description or the written quote / proposal you accept before payment.
3. Orders and Quotes
An order is confirmed when you accept a quote or select a package and complete payment. Quotes are valid for 15 days. Any work outside the agreed scope will be quoted separately and will only begin after your approval.
4. Pricing and Payment
- All prices are listed in US Dollars (USD).
- Payments are accepted by major credit/debit cards (Visa, Mastercard, American Express, Discover) and PayPal through secure third-party processors.
- Unless otherwise agreed in writing, projects require either full payment upfront or a 50% deposit before work begins, with the balance due before final delivery.
- Larger projects may be billed in milestones as described in your proposal.
- Prices do not include third-party costs such as domain names, hosting, premium plugins, stock images, app store fees or advertising budgets, unless stated.
- You authorize us (through our payment processor) to charge the payment method you provide for the amounts you approve.
5. Delivery of Services
All our services are delivered digitally. Deliverables are sent by email, through a shared file link (such as Google Drive or Dropbox), deployed to your server/hosting, or published to the platform agreed with you. No physical products are shipped.
Estimated delivery times are shown on each service page and in your quote. Timelines start after we receive payment and all required information and materials from you. Delays caused by late feedback or missing materials may extend the delivery date.
6. Revisions
Each package includes the number of revisions stated in the package or quote. Revisions must be requested within 14 days of delivery and must be within the original project scope. Requests that change the original scope are treated as new work.
7. Client Responsibilities
- Provide accurate information, content and timely feedback
- Ensure that any material you give us (text, images, logos, trademarks) does not infringe anyone else's rights
- Review deliverables and report any issues within 14 days of delivery
- Keep your account login details (hosting, KDP, app stores) secure
8. Intellectual Property
Upon receipt of full payment, all rights to the final deliverables created specifically for you are transferred to you, including copyright in ghostwritten books. You may publish ghostwritten work under your own name. We retain ownership of our pre-existing tools, code libraries and know-how, and any third-party assets remain subject to their own licenses.
Unless you request otherwise in writing, we may show non-confidential work in our portfolio. Ghostwriting projects are never shown or disclosed without your permission.
9. Confidentiality
We keep your project information, ideas and materials confidential and will sign a Non-Disclosure Agreement (NDA) on request.
10. No Guarantee of Results
We work hard to deliver high-quality results; however, we do not guarantee specific outcomes such as search engine rankings, app store approval, number of sales, book rankings, bestseller status or revenue. These depend on factors outside our control, including third-party platforms, markets and audiences.
11. Refunds and Cancellations
Refunds and cancellations are governed by our Refund Policy, which forms part of these Terms.
12. Chargebacks
If you have a billing concern, please contact us first at info@digipulselabsllc.com so we can resolve it quickly. Filing a chargeback without first contacting us may result in suspension of work until the dispute is resolved.
13. Limitation of Liability
To the maximum extent permitted by law, DigiPulse Labs LLC shall not be liable for any indirect, incidental, special or consequential damages, including loss of profits or data. Our total liability for any claim related to a project shall not exceed the amount you paid for that project.
14. Termination
Either party may terminate a project by written notice. In that case you will pay for work completed up to the date of termination, and any refund will be handled under our Refund Policy. We may refuse or terminate service to anyone who violates these Terms or uses our services for unlawful purposes.
15. Governing Law
These Terms are governed by the laws of the State of [State of Registration], United States, without regard to its conflict-of-law rules. Any disputes will be resolved in the courts located in that state.
16. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date and will apply to orders placed after that date.
17. Contact Us
Questions about these Terms? Contact us:
DigiPulse Labs LLC
[Street Address, City, State ZIP], United States
Email: info@digipulselabsllc.com
Phone: [+1 (XXX) XXX-XXXX]